Human Resources

9 Principles of Inclusive Hiring

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Inclusive hiring is one of the most important steps your company can take to create a diverse and inclusive workplace. By following some fundamental principles, you can develop a process that will help you identify and hire the best candidates for your organization, regardless of their background or identity. In this guide, we'll discuss what inclusive hiring is, why it's important, and how you can start implementing it in your own organization.

What is inclusive hiring?

The way we hire is one of the most important decisions we make. It shapes our company culture, and it has a lasting impact on the people who work for us. Hiring inclusively means that we care about diversity and inclusion and that we want to create an environment where everyone can thrive.

The Importance of Inclusive Hiring:

Creating an inclusive and equitable workplace is important for many reasons. Not only is it the right thing to do, but it can also help you attract and retain top talent. Employees want to work for companies that value diversity and inclusion. By creating an inclusive workplace, you can show your employees that you value their unique perspectives and experiences.

Principles of Inclusive Hiring:

There are a few key principles that should be followed when implementing inclusive hiring:

1. Make a commitment to diversity, equity, and inclusion.

Inclusive hiring starts with a top-down commitment to creating a more diverse and inclusive workplace. This means that your organization's leaders need to be on board and committed to making changes.

2. Define what diversity means for your organization.

Once you've made a commitment to diversity, it's important to define what that means for your organization. What groups of people do you want to focus on recruiting? How can you make your workplace more inclusive for everyone?

3. Define your ‘employer’ brand.

When we think of branding, one might readily consider how an organization appeals to its clients or consumers. However, your brand as an employer is just as important. Every organization has an employer brand, regardless of whether or not you are intentional about that brand and what it represents. In defining your brand as an employer, you want to do so in a which ensures that your organization appeals to candidates from underrepresented backgrounds.

4. Create a recruitment plan.

Once you know whom you're trying to recruit, you need to develop a plan for how you're going to reach them. This may include attending job fairs that focus on diversity, partnering with organizations that support underrepresented groups, or using social media to reach a broader audience.

5. Train your hiring managers and interviewers.

It's important that everyone who is involved in the hiring process is trained on how to identify and assess candidates fairly. This includes understanding their own biases and being aware of the different types of privilege and oppression that exist in our society.

6. Implement blind or anonymous screening.

One way to help reduce bias in the hiring process is to remove names and other identifying information from resumes when they are first being reviewed. This can help to level the playing field for all candidates and ensure that everyone is being assessed on their qualifications rather than their identity.

7. Conduct outreach to underrepresented groups.

Reaching out to communities that are traditionally underrepresented in the workforce is essential for inclusive hiring. This can be done through things like attending job fairs hosted by community organizations, partnering with diversity-focused Recruitment firms, or creating targeted advertising campaigns.

8. Review your job descriptions and requirements.

The language you use in your job descriptions and requirements can make a big difference in who applies for your open positions. Make sure to avoid unintentionally exclusive language or require unnecessary criteria that may eliminate otherwise qualified candidates. For example, you might consider experience, skills, and potential instead of GPA or school name.

9. Be aware of your own biases.

We all have unconscious biases that can impact our decision-making. It's important to be aware of these biases and make an effort to overcome them in the hiring process. In the 6th principle of inclusive hiring, we mentioned the benefit of blind screening to reduce the risk of bias. Another method is to have a diverse interview panel that consists of people who are all willing and able to hold each other accountable for hiring the most suitable candidate(s) without letting their implicit biases get in the way.

Becoming an employer of choice and attracting talent from traditionally underrepresented groups can be a challenge for some organizations. These challenges range from insufficient data gathering and flexibility to identify and source diverse talents, to retaining those talents once they are hired. Organizations must be mindful to not fall into the trap of viewing diverse hiring as a quota-driven process to appease stakeholders. This line of thinking is counterproductive to creating an inclusive hiring process. Your ultimate goal should not simply be to hire diverse candidates; it should be to advance diverse representation at every level of your organization, which in turn, also benefits your bottom line, as was found in a 2018 study by McKinsey&Company. A large part of advancing diverse representation involves having the right infrastructures in place to promote equity and inclusion for candidates and employees from underrepresented groups.

If you're looking for support as you work to build inclusive hiring practices, please get in touch with The Seen and Heard ProjectⓇ at support@seenandheard.com to schedule a consultation.

Return to Office: The Great Dilemma

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97% of Black knowledge workers don’t want to return to the office—here’s why:

Reflection

2020 was THE WORST, can we all agree? So, why are employees of color reluctant to return to the office—2 years later? The U.S. declaration of a public health emergency on February 3, 2020, marked a period of widespread panic, fear, and confusion for many. However, this period also catalyzed the largest transition to remote working in human history, in a wave that spread right across the world. Coincidentally, this happened at a time when the eyes of the world were fixed on the U.S., not for its Covid-19 response, but as the country grappled with issues of heightened racial tension. With more people being at home and having the time to tune in to these occurrences, there were renewed debates and conversations around systemic racism, prejudices, and microaggression within the workplace and other institutions. As fate would have it, the country’s racial issues, the Covid-19 pandemic, and the practice of remote work would all come to an unlikely intersection.

A New Normal

As the world quickly and reluctantly adapted to a new normal in the face of the pandemic, many businesses closed their doors, meanwhile, remote working allowed others to continue their operations. Knowledge workers who previously worked in the office now had the opportunity to create their own bubble as more people started working from home. Zoom and other virtual platforms diversified the spectrum of what was deemed OK in the workplace, from working in our shorts and bed slippers to every day being a “take your pet to work day!”.

Surprisingly (or not so surprisingly), this was not the only form of diversification that work from home would facilitate. Amid the country’s racial tensions, people of color who work(ed) from home seemingly found reprieve from the daily bouts of microaggression and prejudices faced by many in their places of work. Despite the many voices amplifying the harm of inequity in the workplace, many were surprised when a 2021 Slack Future Forum publication revealed that only 3% of Black knowledge workers wanted to return to the office, while the remaining 97% preferred a hybrid or fully remote arrangement; this was compared to only 79% of White knowledge workers.

Is WFH a Band-Aid or Super Glue?

Black knowledge workers are clinging to remote work at a higher rate than their White colleagues, and while there are numerous benefits to having a remote workforce, it is also true that each company must decide for itself whether to have employees return to the office, or continue their remote or hybrid working arrangements.

In this decision-making process, companies must be mindful to not simply use remote working as an escape from addressing racial disparity within the workforce. Avoidance is by no means a remedy for the lower sense of workplace belonging and higher stress levels with which employees of color are faced. Instead, business leaders must seek to leverage their resources to fix inequity and exclusion issues in the workplace. To do so is to promote a healthier working environment for everyone and reduce the marginalization of great employees, both inside and outside the physical office.

The Employee Experience

If the Great Resignation has taught us anything, it is that employees have a natural yearning to climb the ladder of Maslow’s Hierarchy, not only in their personal environs but also within their places of work. Employees, regardless of their race, gender, class, or caste, deserve to have and feel a sense of safety, belonging, respect, and professional dignity in the places where they spend approximately 50% of their waking hours. This stands true whether employees are working in the office, or if they work in a remote or hybrid setting. However, the fact that people of color are disproportionately impacted by issues of inequity in the workplace, simply cannot be ignored. Until the needs of marginalized employees are adequately catered to, it is only natural that they will be more inclined to work from home if it means not having to deal with discrimination and microaggression in the office.

Getting Back to the Office

A strong sense of community will not simply appear out of thin air just because we return to the office. It is imperative that businesses consider everything that was wrong in their workplace culture before the pandemic. Returning to the office has different implications for different groups of people. As companies implement return-to-office policies, business leaders must familiarize themselves with the challenges of their marginalized employees and be prepared to address these challenges as they develop.

While the decision to return to the office is subjective, one absolutely non-negotiable thing is the need for a safe, diverse, and inclusive workplace. The desire to work from home should be driven solely by individual preference and conveniences, and not something that employees have to resort to as an escape from inequity, discrimination, and microaggression in the office.

THE SEEN & HEARD PROJECT ®